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INPACT
for
Collaborative Working
and Shared Services
in the public sector
The public sector is
under pressure to develop collaborative working and shared services
provision in response to the need for more efficient use of scarce
resources and better co-ordination between services. However such
a move is extremely challenging, to even the best managed organisations,
not only in terms of the level of process re-engineering needed,
but particularly for service delivery managers and staff facing
loss of autonomy, uncertainty and disruption.
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Collaborative
working and shared services provision requires:
- Clarity of purpose and agreement on roles and responsibilities
- Trust and leadership
- The right skills
- Well-implemented systems and processes
- Effective governance
- Sufficient resources
- Performance measures
- A mature, can-do, continuous improvement culture.
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The
transition needs to be well planned and very well managed
if it is to avoid:
- Conflict and delays in rolling out the new systems and
processes
- Significant time and financial costs
- Failure to achieve the desired benefits
- Increased complexity of decision making, confusion over
organisational identity and problems of lack of accountability
and transparency
- Loss of local control and flexibility to deliver excellent
quality of service.
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Imaginist has the tools
and experience to deal with these issues.
Its transformation project
methodology, INPACT,
is an integrated approach that takes account of process and culture
issues and barriers to successful implementation.
Why not find out about
how INPACT
could help you? CONTACT
US
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